Have a SHIPPING question? Click here to receive a response in 29 minutes or less*

* Your emails will be answered Monday thru Friday 9:00am EST to 4:00pm EST. Requests that fall outside these times will be answered on the next business day.

For immediate service, call  855-405-6789 (ext. 855)

LTL Shipping: Limited Access Overview

LTL Shipping: Lift Gate Service

Shipping Policy
Free shipping applies to only zoned industrial addresses within the direct delivery network. Single drum orders will be charged a single drum surcharge.  Certain items are not stocked in all locations and may need shipping paid to complete. Orders will be assigned tracking information with an estimated day and time. Accessorial services such as lift-gate delivery and appointments are not included in delivery.
Pickup Locations
Same-day available in Houston, TX, Jacksonville, FL, Toms River, NJ, Ontario, CA.  100+ additional pickup locations available within 1-5 business day. To learn more, click here. *Please note terminal pickups have a max free day storage of 2 days and we will charge per day storage 3+ days after arrival.*
Order Tracking
Log onto your BuySinopec.com account to view shipping and tracking information.  Please allow 24-48 hours for all tracking links to be fully updated. 
Receiving Your Order
Do not sign for your shipment until you have fully inspected your order or you may waive your right to file a claim.  View helpful tips for receiving shipments.

Shipping, Delivery or Pickup Questions?

+1 (855) 405-6789, ext. 855

Call BuySinopec.com Shipping Department