SHIPPING POLICY

Have a shipping question? Click here to receive a response in 29 minutes or less*

* Emails are answered Monday–Friday, 9:00 AM–4:00 PM EST. Requests outside these hours will be answered the next business day. Please include your full delivery address and items requested.

Shipping Options

Free Shipping (Freight)

Dock to Dock - Free Standard LTL Shipping on all Pails, Jugs, Totes, (2+) Drums delivering to zoned Commercial/Industrial addresses within our direct delivery network. Standard LTL does not guarantee a specific date or time, making it ideal when you have flexibility on when the goods arrive. Tracking info is provided when shipped.

Dock to Dock - Standard LTL Shipping Single (1) drum orders incur a single drum surcharge of $99 per order.

For additional delivery services, call 1-855-405-6789 ext. 855:

Lift-Gate Delivery
Calling before delivery
Appointment (Time/Date) Delivery
Residential or Home Business Delivery
Limited Access or Farm Delivery
Expedited Delivery Options
Home or Farm on property

Same-Day Delivery

Same-day delivery available within 100 miles of our warehouses in Houston, TX • Jacksonville, FL • Toms River, NJ • Ontario, CA. Learn more →

Pickup Locations

Same-day pickup available in Houston, TX • Jacksonville, FL • Toms River, NJ • Ontario, CA. Over 100+ additional pickup locations available within 1–5 business days. See full list →

Order Tracking

Log into your BuySinopec.com account to view shipping and tracking updates. Please allow 24–48 hours for tracking links to update after shipment.

Receiving Your Order

Important: Do not sign for your shipment until you have fully inspected your order, as signing may waive your right to file a claim. View receiving tips →

Shipping, Delivery, or Pickup Questions?

Call: +1 (855) 405-6789, ext. 855