Pickup Options
Freight Pickup Options
We offer two convenient pickup options depending on your timing, equipment, and delivery needs.
Same-Day Warehouse Pickup (Fastest Option)
Best for: Customers who need product immediately and are located near one of our stocking warehouse fulfillment centers.
How it works:
- FREE same-day warehouse pickup is available at select stocking fulfillment center locations.
- To view available locations, select “Pickup” under delivery options during checkout. Only locations shown at checkout are eligible.
- Once your order is prepared, you will receive an email confirmation that your order is ready for pickup with location details and instructions.
- Please wait for the “Ready for Pickup” email before arriving.
- Bring your order number and a valid government-issued photo ID when picking up.

Terminal Will-Call Pickup Locations
Best for: Residential deliveries, limited business hours, or locations without a forklift/dock to receive freight.
We can ship your order to a nearby freight terminal for convenient pickup.
How it works:
- Search for your closest pickup terminal using the map below (click map), or call our shipping department at +1 (855) 405-6789 Ext. 855 and we will confirm the best location.
- After your order is placed, our shipping team will contact you to confirm the terminal pickup location.
- Once your order arrives at the terminal and is ready, you will receive an email notification that your order is ready for pickup with terminal details and instructions.
- Most orders arrive at terminals within 1–5 business days depending on distance from origin.
- Most terminals are open Mon–Fri | 8:00 AM – 4:00 PM (hours may vary by location).
- All terminals are equipped with forklifts, docks, and loading ramps to load pickup trucks, vans, flatbeds, and straight trucks unless otherwise noted.
- Bring your order number and a valid government-issued photo ID when picking up.
Have a pickup question? Email shipping@buysinopec.com for a response in 29 minutes or less*
*Emails answered Monday–Friday, 9:00am–5:00pm EST.
Shipping Department+1 (855) 405-6789 Ext. 855 |
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