SHIPPING

Delivery Times 

Free Standard Delivery time is within 1-5 business days depending on your delivery address. Our Warehouses are located in major cities across the nation and typically deliver next day to places like in Houston, Los Angels, New York City and so forth, where as places like Montana, Idaho, Wyoming, ect. will take longer to deliver. Please note that shipments to a remote or rural locations will require additional time for delivery and usually determined by the carrier.  

Estimated Shipping time refers to expected business days to deliver. Business days exclude Saturdays, Sundays and all Public Holidays. Note: We cannot control trucking company timelines, transit times may vary based on destination or other factors out of our control. 

If you have a specific shipping requirement or if your order is time sensitive and needs to get there ASAP, please contact our shipping department for assistance.

Call (855) 405-6789  

8:30 AM to 5:00 PM (EST) M-F

 

Delivery Fees

Delivery to Business with Dock or Forklift - FREE

Delivery to a Terminal pickup location - FREE 

Delivery to Business Needing Lift-gate Service - $150 

Delivery to Residential or Limited Access Address - $250

*If the correct delivery address description is not chosen at checkout. The customer is responsible for additional fees imposed by shipping company, which can include: redelivery fees, limited access fees, residential delivery fees, lift-gate service fees.

 

PLEASE READ SHIPPING POLICY

PLEASE READ TERMINAL PICKUP POLICY

 

DEFINITIONS

Lift-gate: Lift-gate trucks are required for freight exceeding 100 pounds or 72 inches in height and the pick up or drop off location does not have an accessible dock to move the shipment directly off the truck.

Limited delivery access: If the pick up or drop off location has limited access for carriers, an adjustment may be applied. Limited access locations include: camps, places of worship, educational institutions, construction sites, fairs and carnivals, individual/mini storage units, military base/installations, mine sites, some government facilities, schools, businesses located outside city limits, rural locations and farms. Limited access may also include commercial businesses not open to the walk-in public or where an employee is not available to assist with loading or unloading.

Residential fees: Can apply to pick up or drop off locations that are not businesses. This can include businesses that are not visibly labeled to the public. To avoid this adjustment to a business, make sure to provide business name at checkout.