Shipping Policy

Shipping Policy

 

DRUMS: (2+) Drums Ship FREE per your location and meets eligibility listed below.There is a $49 surcharge for single 55 Gal Drum deliveries. 
TOTES: All Totes ship FREE as delivery address meets eligibility listed below.
PAILS/JUGS: All individual purchased Pails and Jugs Ship FREE via UPS Ground. 
Estimated Delivery Time: Once your order ships, you will receive a Shipping Confirmation email that will include tracking information displayed near the top, along with a tracking link to the carrier's website. Please keep in mind that the estimated delivery time is an approximation, so we recommend referring to the tracking information provided by the delivery company for more specific details. 

Freight Shipping

Shipments over 70 lbs (kegs, drums, totes, pallets of pails, pallets of jugs) will ship via freight carrier.  All first time customers will be contacted to verify shipping which can lead to extended delivery times, if your shipment is time sensitive, please call after placing order.  Free shipping is only available to addresses that meet the following requirements.  You can still check out, but you will be contacted with additional shipping options if you do not meet the free delivery requirement.

 

Free Freight Delivery Eligibility

  1. Must be zoned commercial or industrial
  2. Must be owned or leased by a registered business
  3. Must have receiving hours between 8am & 5pm (Monday - Friday)
  4. Must be accessible by a tractor trailer
  5. Must be equipped with a loading dock (48”- 52”) or a forklift to quickly and safely unload freight
  6. Must have turnaround space for a 53ft tractor trailer 
  7. Notification or appointment will not be provided prior to delivery
  8. Personal must be present at time of delivery to receive order 

 

Delivery Times 

Free Standard Delivery time is within 1-5 business days depending on your delivery address. Our Warehouses are located in major cities across the nation and typically deliver next day to places like in Houston, Los Angels, New York City and so forth, where as places like Montana, Idaho, Wyoming, ect. will take longer to deliver. Please note that shipments to a remote or rural locations will require additional time for delivery and usually determined by the carrier.  

Estimated Shipping time refers to expected business days to deliver. Business days exclude Saturdays, Sundays and all Public Holidays. Note: We cannot control trucking company timelines, transit times may vary based on destination or other factors out of our control. 

If you have a specific shipping requirement or if your order is time sensitive and needs to get there ASAP, please contact our shipping department for assistance.

Call (855) 405-6789  

8:30 AM to 5:00 PM (EST) M-F

 

    Exclusions

    1. Residential or home businesses, Limited Access Locations, Construction sites, Mines, Quarries, Natural Gas or Oil Fields (the site of any pit, excavation shaft, shaft or deposit at which coal, ore or minerals is, has been or will be extracted. Such site or “mine” shall include the property upon which the mine is located). Steel Mills, Nuclear Generating Stations, Military Installations, Commercial farms or Business ranches and Island deliveries. 
    2. Schools, Wind-farms, Camps, Flea Markets, Nursing Homes, Restaurants, Marinas, Yacht clubs, Libraries, Vineyards or Wineries, Orchards, Country Clubs or Social Clubs, Ski Resorts, Chalets or Lodges, Prisons, Airports,  Churches or places of worship, Native American Reservations, Utility Sites,  Fairs or carnivals, Individual mini-storage units, Commercial establishments not open to walk-in public during normal business hours.
    3. Commercial establishments not having personnel readily available to assist with pickup or delivery,  Commercial establishments not having access to a loading/unloading dock or platform, Sites where security inspections and processes are required before pickup or delivery can be performed.
    4. Locations where pick up or delivery requires smaller than 48 foot trailers, including but not limited to straight trucks   
    5. Island deliveries including Key West, Florida
    6. Commercial Ranches or Business Farms 
    7. Deliveries requiring an appointment or delivery notification
    8. Weekend or holiday deliveries
    9. Single drum orders*
    10. Located in an Indirect Zone**
    11. Locations outside of the continental US including Alaska, Hawaii, ect. 

     *Single Drum Surcharge  ($49 surcharge for single drum deliveries)

    **Indirect Zones

    (Out of network or indirect zones include the following states: WY, WA, MT, and parts of ID, ND, SD, NE, NM, CO, TX, KS) 

    Indirect zones are usually located in remote or rural areas and considered non-metro. Every state may have indirect zones that will be subject to additional fees. Please call our shipping department 1-855-405-6789 before placing your order and check if your location is indirect if your state is listed above.

     

    Terminal Warehouse Pickup

    If you are not always at your location or you do not meet the above eligibility requirements, we offer an easy terminal warehouse pickup option. We ship to a location close to you. When your order arrives at the terminal you can pick up at your convenience. Find a terminal here 

     

    Order Cut Off  

    Orders placed after the order cut off will not ship out until the following business day. 

    West Coast - Must order by 11:00 am PST Monday - Friday

    Midwest - Must order by 11:00 am CST Monday - Friday

    South Central - Must order by 12:00 pm CST Monday - Friday

    South East - Must order by 10:00 am EST Monday - Friday

    North East - Must order by 12:00 pm EST Monday - Friday